In-app help
Every WonkaChat workspace has a Help & FAQ entry in the left sidebar. It links you straight to this help center without leaving the app.Help center
You’re already here. help.wonka.chat is the public documentation site — search it first for setup guides, feature walkthroughs, and the FAQ.Email Support
Report an issue, ask a question, or share feedback.Response time: within 1 business daysupport@meetwonka.com
Book a Support Call
Prefer a live conversation? Schedule a 1:1 call with a product specialist.
Before you contact support
A good support ticket gets a faster, more accurate answer. Include:1
What you were doing
The task or workflow you were trying to complete, step by step if possible.
2
The error message or a screenshot
Copy the exact error text, or attach a screenshot. Avoid paraphrasing error messages — small details matter for diagnosis.
3
Your browser
Which browser and version you’re using (Chrome, Edge, Safari, Firefox).
4
Approximate time it happened
The date and time (with time zone) helps us find the relevant logs.
5
Your organization name
So we can locate your workspace and check organization-specific settings.
Related resources
FAQ
Quick answers to common questions.
Troubleshooting
Solutions for common issues.