Understanding Connections vs Tools
Connections
Connections
Tools
Tools
Before You Start
Check Your Access
Know Your Permissions
Video Walkthrough
Watch this step-by-step guide to see the entire connection process in action:Step-by-Step Connection Process
Locate the Connectors Panel

Select Your Connection
- Outlook Mail or Gmail for email access
- Slack for team communication
- Google Drive or OneDrive for document access
Authenticate Your Account
- OAuth
- API Key
- Custom
- Click âConnectâ.
- Youâll be redirected to the softwareâs official login page.
- Enter your credentials on the softwareâs secure site.
- Youâll be automatically redirected back to WonkaChat.
Enable The Connection
- Click the âConnectorsâ button under the chat input field
- Find your business system in the list
- Click on it to enable the connection for the current chat

Test Your Connection
Example For Email (Outlook/Gmail):
Understanding Permissions and Actions
What Can WonkaChat Access?
What Can WonkaChat Access?
- Data you personally have permission to view in the connected business system
- Information you explicitly ask it to retrieve
- Resources within your organizational boundaries (if applicable)
- Access data from other users unless theyâve shared it with you
- Bypass your business systemâs permission system
- Read or modify data without your explicit request
What Actions Can WonkaChat Perform?
What Actions Can WonkaChat Perform?
- Read: View emails, documents, tasks, calendar events, database records, etc.
- Write: Send emails, create tasks, update records, schedule meetings, add comments
- Delete: Remove items, archive records, clear data (only when you explicitly ask)
- Search: Query across documents, find specific records, filter data
- Execute: Run workflows, trigger automations, perform calculations
How Are Credentials Stored?
How Are Credentials Stored?
- Encrypted at rest in our secure database
- Unique to your user account (never shared with others)
- Automatically refreshed to maintain connection
- Deleted immediately when you disconnect a business system
Multiple Platform Workflows
Once youâve connected several business systems, you can combine them in powerful ways:Cross-Platform Queries
Data Transfer
Automated Workflows
Unified Reporting
Best Practices
Start with Essential Connections
Start with Essential Connections
- Email (Outlook or Gmail)
- Calendar (Google Calendar or Cal.com)
- Primary project management tool
- Main document storage
Test Before Complex Workflows
Test Before Complex Workflows
- Ask simple queries first to verify it works
- Gradually increase complexity
- Understand what data the business system exposes before building workflows
Review Permissions Periodically
Review Permissions Periodically
- Review which business systems are connected
- Disconnect business systems you no longer use
- Verify connections are still active and working
Create AI Agents with Focused Tool Sets
Create AI Agents with Focused Tool Sets
- Reduces hallucinations by limiting context to whatâs actually needed
- Improves accuracy by focusing on domain-specific data sources
- Delivers faster responses with fewer irrelevant tool checks
- Maintains better context within its area of expertise
Sales Agent
Sales Agent
- Focused on customer data and communication
- Wonât accidentally query unrelated developer tools
- Understands sales pipeline context deeply
Development Agent
Development Agent
- Specialized in code and project management
- Faster because itâs not checking email or CRM systems
- Better at understanding technical context
Executive Assistant Agent
Executive Assistant Agent
- Dedicated to scheduling and document management
- Wonât accidentally access technical or sales systems
- More reliable for personal productivity tasks
Operations Agent
Operations Agent
- Focused on business operations and finance
- Specialized knowledge of operational workflows
- Better at cross-referencing operational data
